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Author: Umsebenzi Remote JOBS
A company is looking for a Sales Operations Manager to provide operational leadership in growing retail, e-tailer, and marketplace business sales.
Key Responsibilities
Oversee EDI routing, onboarding new trading partners, and troubleshoot EDI functionality
Drive the customer onboarding process and manage customer service requests and order status inquiries
Coordinate with sales, operations, and 3PL partners to ensure compliance with customer order and fulfillment requirements
Required Qualifications
3-5 years of retail and e-commerce sales operations experience, with CPG experience required
2-3 years of EDI management experience, preferably with TrueCommerce or SPS
Working knowledge of Netsuite
Dedication to sustainability initiatives
Ability to perform primarily stationary work at a desk
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