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Author: Umsebenzi Remote JOBS
A company is looking for a Senior Engagement Manager responsible for managing the successful deployment of solutions and maintaining high levels of client satisfaction.
Key Responsibilities
Act as the primary client contact for multiple large and complex client engagements
Lead project teams throughout the delivery process and manage project functions including scope, schedule, and budget
Identify gaps in solution delivery and propose solutions while mentoring team members to achieve service objectives
Required Qualifications
7+ years of experience in a professional services organization with consulting experience
2+ years of experience in ServiceNow consulting
A bachelor’s degree or equivalent experience
Project Management Professional (PMP) or similar certification is preferred
Agile Scrum experience and Scrum Master certification is desirable
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