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So at exactly 00h00 this morning, HeroTel did a April fools joke on us, i suspect all Fibre clients by disconnecting them all. As of now, 10h58, after numerous system reboots, contacting them via their WA support that only lets you have a session of 10 seconds before the agents terminate the chat. There is no official notice that ive seen or a message from them sent to clients pertaining to this issue.
So while i was busy with a client from the US and rudely disrupted my connection, it…