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Author: Umsebenzi Remote JOBS
A company is looking for an Associate Digital Success Manager to execute a scaled success strategy that maximizes value for customers post-sale.
Key Responsibilities
Automate the creation of presentation decks aligned with the go-to-market strategy
Collaborate with post-sales teams to understand enterprise customer needs and challenges
Leverage product usage data to inform content decisions and optimize customer engagement
Required Qualifications
3+ years of industry experience; 2+ years in a related role
Experience in building enterprise SaaS adoption programs is desired
Knowledge of Salesforce.com, Gainsight, Pendo, Tableau, etc
Experience with deck-automation tools like Matik is a plus
Knowledge in identity, security, access management, and developer-facing products
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