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Author: Umsebenzi Remote JOBS
A company is looking for a Branch Efficiency Specialist to optimize scheduling and enhance operational efficiency.
Key Responsibilities
Manage scheduling and calendar for field resources and teams to ensure timely installations and inspections
Collaborate with Electrification Managers to improve cycle time and customer satisfaction
Identify areas for improvement in customer journey and implement solutions with the CX Manager
Required Qualifications
High school diploma or equivalent; Bachelor’s degree preferred
Minimum of 2 years of project administration or field construction experience
Experience in customer communication functions, including call center expertise
Ability to create dashboards and reports in relevant software
Strong leadership or management skills
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