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Hi, for the past 2 weeks we have been getting severe packet loss between 18:30 and 22:00. We are with Home Connect. We reported and followed up multiple times and still hasn’t been fixed. I used 3 different tools to test,

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and command line (ping google.com -n 50 was the command I used). From https://openpacketloss.com/ it seems to be an incoming/download packet loss problem. We…

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