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Author: Umsebenzi Remote JOBS
A company is looking for a Sr. Enterprise Client Success Manager.
Key Responsibilities:
Foster and maintain strong relationships with enterprise-level clients
Develop and execute strategies to drive revenue growth for assigned accounts
Implement retention strategies to minimize churn and increase customer loyalty
Required Qualifications:
Bachelor’s degree in business, engineering, or similar discipline
3+ years of experience in business analysis, client management, or SaaS or API products
Experience in providing solutions based on customer needs
Ability in problem-solving and negotiation
Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
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