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Ive had this fiber for a few years now, everything was perfect untill last year in May, there was an area outage for 2 days.
Since then, fiber line drops constantly, sometimes 3-4x a day. It wont reconnect unless you restart ONT and router. Its taking up to 15-20mins just to connect half the time. Ive been reporting this to both metro and web africa since.
Metro support is non existent. Its just an endless loop of asking your ID, then you provide the info, they don’t reply for 3 days. Then…