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Author: Umsebenzi Remote JOBS
A company is looking for a Supervisor, Direct to Consumer Sales (REMOTE).
Key Responsibilities
Lead a team of licensed agents to achieve sales targets through data-driven insights and performance coaching
Analyze call recordings and performance data to identify trends and areas for improvement
Handle escalated caller issues and develop Performance Improvement Plans for team members as needed
Required Qualifications
Active Health Insurance License in good standing
3+ years in a leadership role, preferably in Medicare
Experience in broker-style settings with high-risk accounts
Experience in upselling Medicare members in a PDP cross-selling environment
Experience in outbound sales call center infrastructure
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